Medical Answering Service
Nationwide After Hours Medical Answering Service
When hospitals merge and health systems expand, multiple, disparate processes are thrown together at once. Streamlining patient engagement and communication efforts across multiple locations can be overwhelming.
Our telephone answering services solutions improve operational efficiency, streamline billing, reduce costs, save staff time, consolidate data capture and reporting, and offer consistent experiences for patients and physicians.
Our telephone answering services solutions improve operational efficiency, streamline billing, reduce costs, save staff time, consolidate data capture and reporting, and offer consistent experiences for patients and physicians.
Doctors always want their patients to be greeted by medical professionals who understand a particular niche, such as pediatrics or geriatrics. In the past, a basic inbound call center couldn't possibly answer complex medical questions. At Sincerely Yours Answering Service, we have the educational background to take your calls and respond to them as well as any medical professional could.
The difference in our medical answering service is our attention to detail. Our entire staff knows the basics of traditional medical and dental terms. If patients have a basic question about an ailment, we can offer simple suggestions and forward the message to the doctor for further analysis. Patients will be treated kindly and with the utmost respect when they speak to our staff.
The difference in our medical answering service is our attention to detail. Our entire staff knows the basics of traditional medical and dental terms. If patients have a basic question about an ailment, we can offer simple suggestions and forward the message to the doctor for further analysis. Patients will be treated kindly and with the utmost respect when they speak to our staff.
Medical Answering Service
Sincerely Yours Answering Service has a wide range of talents that work in almost any medical atmosphere. Your practice might have five to 10 doctors, for example. We can devise a call service that distributes those calls as necessary to the satisfaction of every patient. Consider after-hours voicemail service for your facility as well. Emergency calls are immediately routed to live personnel while basic contacts can leave messages for immediate response during the business day.
Our West Virginia Answering Service
facility can service dental facilities as well. Staff members working for dental practices know the entire terms specific to this industry, including orthodontic and surgical terminology. For ambulatory care, our operators are well versed in determining the nature of a call and how it should be routed.
Our Answering Service Solutions Can Cover:
- Physician Practices
- Multi-Specialty Groups
- Specialty Practices
- Ambulatory Care
- Accountable Care Organizations
- Dental Practices
- Primary Care Practices
- Hospital-employed Practices
- Clinics & Ancillary Providers
Ideally, you should be able to entrust your patients to our temporary care as your answering service. Discuss your options with us today at (304)357-7300, and you can have a strong communications partner tomorrow.